Red Pharos
Cloud JumperThe short version (for kids)
- We don't ask for your name, your email or where you live.
- There are no ads and nobody tracks what you do.
- If you get into the top 3, you can type 3 letters. Everyone can see them, so use any letters you like. You don't have to use your real initials.
- Your coins, gems and settings stay on your own phone, tablet or computer.
- Gems cost real money, so a grown-up has to say yes first.
- If you have a question, ask a grown-up to email us.
Who we are
Cloud Jumper is a game made by Red Pharos. In this policy "we" means us. We are responsible for the information described here. You can contact us at support@redpharos.com.
What we collect, and why
Cloud Jumper works without an account. In the iPhone and iPad app, the only information that leaves your device is the leaderboard entry below. (Playing on the website also involves the Google services described under "The website".)
| What | When | Why | Where it is kept |
|---|---|---|---|
| Up to 3 letters or numbers you type, plus the level and coins you reached | Only if your game makes the top 3 and you choose to type them | To show the top 3 to all players | Google Firebase (Cloud Firestore), London, UK. Visible to everyone who plays. |
We don't add your name, email, device, location or anything else to a leaderboard entry, and we can't use it to work out who you are. Please don't type a real name.
Information that stays on your device
The game keeps these on your own device so it remembers them next time. We never receive them:
- music, sound effects and volume settings
- your best level, records and achievements
- coins and gems you haven't spent yet
- a note of which gem purchases have already been added (so they are never added twice)
You can remove all of it by deleting the app, or on the website by clearing the site's data in your browser. This also deletes any unspent coins and gems.
Buying gems (iPhone and iPad app)
Gem packs are optional. Before any purchase a grown-up must answer a check in the game. Payments are handled entirely by Apple through the App Store: we never see card or bank details, your name or your Apple account. Apple tells the game which pack was bought and a transaction number, which the game uses only to add the gems on your device. Apple's own privacy policy applies to the payment.
The website
This page is also published at www.redpharos.com/cloudjumper, which is covered by the Red Pharos website privacy notice.
- The website (cloudjumper.web.app) is hosted by Google Firebase Hosting. Like any web server, it briefly processes technical details such as your IP address to deliver the pages and keep the service secure.
- When you play in the browser, Google's reCAPTCHA (part of Firebase App Check) runs in the background to stop fake scores being added to the leaderboard. It may collect information about your browser and device and send it to Google. You won't see a puzzle. This check is not used in the iPhone and iPad app.
- We don't use cookies for advertising or analytics, and the font is part of our site (it's not loaded from anyone else).
What we never do
- No ads, and no advertising or analytics tools.
- No tracking across other apps or websites.
- No accounts, no chat and no way for players to message each other.
- No access to your location, contacts, camera, microphone or photos.
- We don't sell or share information with anyone, except the services named above that run the game for us.
Children
Cloud Jumper is made for players of all ages, including children under 13. We have designed it to collect as little as possible: there are no accounts, and adding 3 letters or numbers to the leaderboard is optional and only offered after a top-3 game. If you are a parent or carer and think your child has typed something personal on the leaderboard, contact us and we will remove it.
How long we keep it
Leaderboard entries are kept while the leaderboard exists, so that the top 3 can be shown. We will delete an entry when asked.
Your rights
Under UK data protection law (UK GDPR) and the Children's Code, you, or a parent or carer on your behalf, can ask us to see, correct or delete a leaderboard entry, and you can object to how we use it. Email support@redpharos.com with the letters, level and coins shown, and roughly when it was added.
Changes
If we change how the game uses information, we will update this page and the date at the top.